The Training Within Industry (TWI) program is a program which supports the development of management skills of experienced operational employees and low and middle management superiors.
The objective of the TWI program was the rapid development of new talented staff in order to achieve an increase in productivity, quality and occupational safety. This program includes the development of three managerial skills, which are necessary in the work of leaders and experienced employees:
- the ability to build a safe workplace – TWI Job Safety
- the ability to instruct employees – TWI Job Instructions
- the ability to improve working methods (kaizen) – TWI Job Methods
- the ability to build good relations with employees (sometimes described as the ability of leadership – TWI Job Relations